Frequently asked questions

We hope the information below is helpful – we’ve tried to include as many of the questions our customers regularly ask us as possible.
• What is the difference between the flavour and aroma of Lavandula angustifolia and Lavandin?
• What is the difference between Echinacea purpurea and Echinacea angustifolia?
• Can you help me distinguish between the different types of cinnamon that you offer?
• Do you supply raw Cacao powder?
• Do you supply any products that are suitable for pets?
• Do you stock internal grade as well as external grade clays?
• Why do you no longer manufacture tinctures at Organic Herb Trading?
• What are your product specifications based on?
• Are your herbs steam sterilised?
• Do you sell palm oil?
• Essential Oils - What are the differences?
• Can you tell me more about your stock tea blends?
• What approach do you take to herbs that may be naturally high in PAs (Pyrrolizidine alkaloids)?
• What does Spp. mean when it appears next to a botanical name?
• Why do you place restrictions on sale of marshmallow leaf?
• What packaging do you use?

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